Privacy Policy

1. Who We Are

Launchlytics is a training initiative operated by Uipro Corporation Pvt. Ltd. (“we”, “us”, “our”). We offer professional training programs including the Certified Program in Banking & Finance (CPBAF) with a focus on job placement support.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected through your use of our website and communication channels.

• Contact details: Name, mobile number, email address, city, state.
• Program details: Program option selected, batch preference, counselling notes.
• Communication data: WhatsApp messages, call history (time, duration), and emails exchanged with our counsellors.
• Technical data: IP address, device information, browser type, pages visited, and referral source (e.g., ads, social media).
• Payment-related information: Limited information required to confirm fee payment status (we do not store full card / UPI credentials on our servers).

In some cases, we may also collect additional information that you voluntarily provide during counselling, interviews, or feedback forms (such as education, work experience, or career goals) to help us match you with relevant opportunities.

3. How We Use Your Information

We use your information for the following purposes:

• To process your application/enquiry for our programs.
• To contact you via call, SMS, email, and WhatsApp about counselling, EMI options, batch dates, and program details.
• To manage your course enrolment, attendance, assignments, assessments, and placement support.
• To share your profile with recruitment partners, banks, NBFCs, and KPOs for interview opportunities (only after your consent).
• To improve our website, services, and marketing campaigns through analytics and feedback.
• To comply with legal obligations, resolve disputes, and enforce our terms & policies.

4. Consent & Legal Basis

By submitting any form on our website, contacting us via WhatsApp, calling our numbers, or enrolling in any of our programs, you consent to the collection and use of your information as described in this Privacy Policy. Where applicable law requires a specific legal basis, we rely on your consent and our legitimate interest in providing and improving our training and placement services.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Remember your preferences (e.g., previously filled fields or selected options).
• Understand how you interact with our website (pages visited, time spent, clicks).
• Measure the performance of our marketing campaigns and advertisements.

You can manage or block cookies at the browser level. However, some features of the website may not function properly if cookies are disabled.

6. How We Share Your Information

We do not sell your personal data. We may share it with:

• Placement & hiring partners: Banks, NBFCs, KPOs, and other employers for interview line-ups and placement support, only for relevant roles and usually with your knowledge/consent.
• Technology & infrastructure providers: Hosting providers, CRM tools, communication platforms (e.g., email/SMS/WhatsApp gateways), and analytics tools that help us deliver services.
• Payment gateways: To enable secure collection of registration fees and program fees.
• Legal or compliance reasons: Where required by law, regulation, court order, or to protect our rights, safety, or that of others.

All third-party service providers are expected to follow appropriate data protection and security practices as per their own policies and applicable law.

7. Data Retention

We retain your personal information for as long as necessary to:

• Process your enquiry and application.
• Provide training, certification, and placement support.
• Maintain records for legal, taxation, and audit purposes.

We may also retain limited information for internal analytics, future alumni communication, and program improvement, unless you specifically request deletion (subject to legal limitations).

8. Data Security

We use reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no system can be completely secure, and we cannot guarantee absolute security of data transmitted over the internet or stored on our systems.

9. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your data where it is no longer necessary or where you withdraw consent (subject to legal obligations).
• Opt-out of marketing communications by following the unsubscribe instructions or contacting us directly.

To exercise these rights, you can email us at info@launchlytics.in with your name, contact details, and specific request.

10. Calls, WhatsApp & Communication Policy

By sharing your mobile number with us through our forms, WhatsApp, or any other channel, you authorise us and our counsellors to:

• Call or WhatsApp you regarding your enquiry, application, and admission.
• Share program details, fee structure, offers, and batch updates.
• Send reminders for counselling, interviews, fee payments, and classes.

You can request to stop receiving promotional messages at any time by replying with “STOP” on WhatsApp or by contacting us via email/phone.

11. Third-Party Websites & Links

Our website may contain links to third-party websites, tools, or services (for example, payment gateways, social media pages, or external learning resources). We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies separately.

12. Children’s Privacy

Our programs and website are intended for individuals who are typically 18 years or older, or above the minimum age required for employment in the relevant sector. We do not knowingly collect personal information from children below the applicable age without parental/guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. The “Last updated” date at the top indicates the latest revision. Continued use of our website or services after changes are posted will be deemed acceptance of the updated policy.

14. How to Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can reach us at:

• Email: info@uiprocorp.com
• Phone: +91-90064 05666
• Address: Patna, Bihar, India (Training & Operations by Uipro Corporation Pvt. Ltd.)